Planet 7 Casino Reviews

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Planet 7 Casino has been around since 2009, but tracing the ownership of the casino isn’t exactly straight forward, which is already a bad sign. We understand that not many online casinos can be very forthcoming with their ownership information, especially if they are accepting players from countries like the USA, but these guys have one hell of a shell game going on.

Our investigating has led us to the following: Planet 7 is owned and operated by the Ace Revenue Group, which was formerly the Crystal Palace Group, which itself is a subsidiary of the Virtual Casinos Group. Got that straight? There’s a reason for the layers of companies; Virtual has had a bad name in the industry for a long time. However, they remain one of the largest operators in the game.

Customer Service

Well, this one is a bit shocking, even to us and we have seen everything in this industry. Planet 7 Casino boasts of having excellent customer service and is giving its players email, live chat and TOLL-FREE phone options to reach them. This is pretty bold considering all the crap they take for slow playing players, but we assume their position is to get out in front of the complaints before they escalate too far into the mainstream.

On the occasions that claims have made it on a forum site, there appears to be a customer service representative who responds on behalf of Planet 7. In most cases, there are a lot of excuses being thrown around (come on, being “swamped” is no excuse these days) but at least they aren’t going silent. This is most likely the reason that Planet 7 hasn’t been blacklisted by every review site, and is definitely a factor in our ranking of their casino.

Software

We have to give Planet 7 Casino credit here. As a U.S. facing online casino, their options for software suppliers is limited, but they have a relationship with one of the best out there in Real Time Gaming. RTG are one of the original software vendors in the industry, and they have never wavered from their acceptance of players from the United States at their licensees’ brands. With the extensive history in the business, RTG has built an excellent suite of games which we will outline a little further down.

It is somewhat shocking that they would continue to allow questionably-run operators on their platform. Maybe they have some sort of control over these sites which ensures that at the very least they will be paid their royalties; being able to run the casino off at any point should be enough control. One industry insider let us know that the RTG folks have a long-standing relationship with the owners of Virtual Casino Group and they are constantly keeping this group in check and trying their best to make sure casinos like Planet 7 are above board with their players.

Slots

Of course, it’s always the video slots that take up most lobby space, but then again they are also the most popular among players. The fine selection of hot titles here includes Achilles, Caesar’s Empire, Count Spectacular, Derby Dollars, Dragon Orb, Dream Run, Eagle Shadow Fist, Eternal Love, Fantasy Mission Force, Gemtopia, Ghost Ship, Golden Lotus, Green Light, High Fashion, Megaquarium, Ninja Star, Ocean Oddities, Paydirt, Red Sands, Samba Sunset, Secret Symbol, Texan Tycoon, Triple Twister, and so many more!

Website: https://www.planet7casino.com/

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Reviews

Planet 7 Casino
Fulfill all the requirements

Comparing to other provider of casino games this one fulfill all the requirements . Quick verification and confirmation of personal documents

ilalimd0 - May 14, 2020
Planet 7 Casino
I like the casino

I like the casino because of the nice support and great promos. the site is very well organized and has a large number of games.

upariteqc - April 28, 2020
Planet 7 Casino
I am not disappointed

I have been playing this casino more then a year now and i’m not disappointed.i can only recommend!

wrtharoglf7 - March 28, 2020
Planet 7 Casino
Goodluck everyone

I didn’t believe it but this is legit. You actually do get real cash prizes and the slots are fun. They always have new slots. Also customer service was very nice and helpful when needed. If you want …. More

uyecelwaax - February 17, 2020
Planet 7 Casino
I love it so much!!!

I love this website the best game ever fast replies if there’s any problems going on this website has helped me a lot when I mostly need it helps me be stress I love it so much!!!

barlingatzm - February 13, 2020
Planet 7 Casino
Awesome it's fun

Awesome it’s fun

muvamog - January 20, 2020
Planet 7 Casino
Don’t pay your winnings

DO NOT USE THIS COMPANY! I opened a new account with them and they deposited £2000, I won £3050 but they refused to pay my winnings as they said I’d had a bonus on a previous account even though m…. More

cutiebeauti1674 - November 27, 2019
Planet 7 Casino
Planet7casino is a scam.

I’ve been trying to get my winnings since MAY of this year. Two months ago the told me a check would take too long so I requested it to be sent via Bitcoin. Still I’m being told it’s been escala…. More

crawle3i - August 7, 2019